The Latest

Retention, Klaviyo & Lifecycle, Decoded.

Field notes from the YOCTO team on the retention systems behind fast-growing DTC and CPG brands - what actually moves revenue, and what just looks busy.

26 articles in Choosing an Agency · page 2 of 3
July 14, 2026

How to Switch Email Marketing Agencies Without Losing Revenue

Switching losses come from bad handovers, not bad choices. The five-step process to change email or Klaviyo agencies without pausing a single flow - plus the bake-off that removes the guesswork.

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July 6, 2026

Best Underground Ecom Alternatives (2026)

Underground Ecom runs a 150-person model. Four alternatives compared - YOCTO, Email Kong, Everboost, Enchant - and how to switch without losing revenue.

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June 14, 2026

When to Ditch Your CRM Agency and Start Over

Know the red flags that signal it's time to fire your CRM agency. Here's how to spot them and move to a partner who actually delivers.

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June 10, 2026

How to Spot a Generic Email Agency Before You Sign

Learn the red flags that reveal a generic email agency. Discover what to look for instead to ensure your CRM partner delivers real results.

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May 27, 2026

6 Questions to Ask Before Hiring a CRM Agency

Hiring a CRM strategy agency is a big call. Ask these six questions first to avoid slow agencies that drain budget and deliver nothing.

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May 23, 2026

Choosing the Right Retention Agency for Your Brand

Not every retention agency is built for fast-scaling CPG brands. Here is what to look for before you sign.

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May 11, 2026

How to Choose a Klaviyo Agency: 2026 Vetting Guide

Is a Klaviyo agency worth it? The 11 benefits, then how to vet one before you sign: the questions to ask, the audit test, speed, client retention and red flags.

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May 3, 2026

CRM Audit vs. Strategy Activation: What Works Faster

Traditional CRM audits are slow, bloated, and rarely lead to results. Here's why Strategy Activation gets CPG brands moving faster and smarter.

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July 26, 2024

Klaviyo Email Marketing Agency Pricing Guide

What it costs to hire a Klaviyo agency in 2026: $2,500 to $10,000 a month, with every figure sourced. Plus what Klaviyo itself costs, and our own prices on the record.

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July 24, 2024

Klaviyo Email Agency vs. In-House: Which Is Right for Your Business?

It could be one of the most important decisions you make for your business: hiring a Klaviyo email agency vs. in-house marketing team. Each has its own benefits and drawbacks, and you…

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July 3, 2024

Klaviyo Audit Checklist: What to Check, in What Order

WHEN YOU FINISH READING THIS ARTICLE YOU’LL KNOW HOW TO:  Take control of your Klaviyo account. Dive deep into your account’s findings and use the data smartly. Create an actionable plan towards…

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October 23, 2023

Sync or Sink: Navigating Client and Email Marketing Agency Relations

At YOCTO, we know a thing or two about helping brands win with email, SMS, and retention marketing. This is not an empty boast. Our 100% client retention rate - as of…

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